Please tell us about your overall experience with Fire Fighter

Full Name *

Company *

Email *

Phone *

Rate your overall experience with our company? *

How would you rate the overall ease of doing business with Fire Fighter? *

How likely would you be to recommend Fire Fighter Sales & Service Co.? *

How would you rate your satisfaction with your Customer Service Representative?

Were you responded to in a timely manner? *

Was your appointment scheduled within a reasonable date? *

Were you helped with a positive and willing attitude? *

How would you rate your satisfaction with your Field Technician?

Did your technician present himself in a professional manner? *

Was your technician knowledgeable and willing to answer questions? *

Did your technician have a neat and clean appearance? *

How are we doing with our sales representation?

Does your salesperson maintain sufficient contact with you? *

Does your Salesperson understand your business needs and offers solutions? *

Does your Salesperson take a genuine interest in you and your company? *

How was your experience with our Accounting Department?

Did you receive your invoice in a timely manner? *

Are your invoices correct? *

Are you receiving your inspection reports in a timely manner? *

Thank you for participating in our survey.

We welcome your additional comments, suggestions, and feedback.

Would like to be contacted regarding your answers on this survey? *